Once the file was generated, they used a tool to re-package it into a format that the phones could understand. They then uploaded the re-packaged file to the CUCM and set it as the default configuration file for the phones.
After a few minutes, the phones had restarted and the users began to report that their voicemail and speed dials were working again. cisco ip phone downloading xmldefault cnf xml repack
John and Mike breathed a sigh of relief, happy that they had resolved the issue. John said, "I'm glad we were able to get the phones working again. It's amazing how a simple XML configuration file can cause so much trouble if it's not formatted correctly." Once the file was generated, they used a
John explained that they needed to use the Cisco Unified Communications Manager's (CUCM) built-in feature to generate a new xmlDefault.cnf.xml file. They would then need to re-package the file and push it to the phones. John and Mike breathed a sigh of relief,
It was a typical Monday morning for John, a network administrator at a large corporation. He was sipping his coffee and checking his emails when his phone rang. It was his colleague, Mike, from the IT department.
"Hey John, we have a problem," Mike said. "Our Cisco IP phones are not functioning properly. The users are complaining about not being able to access their voicemail and speed dials are not working."